Certified repair for professional and consumer EOS bodies, Canon lenses, flashguns and video cameras — from our Dublin service centre, with clear turnaround times and quotes before any work starts.
WHAT WE REPAIR
eligible equipment
Repair service available for the following Canon camera models:
Professional DSLR Cameras:
EOS 6D, EOS 7D, EOS 7D Mark II, EOS 5D ,EOS 5D Mark II, EOS 5D Mark III, EOS 5DS, EOS 5DS R, EOS-1D Mark II, EOS-1D Mark II N, EOS-1D Mark III, EOS-1D Mark IV, EOS-1Ds, EOS-1Ds Mark II, EOS-1Ds Mark III, EOS-1D X, EOS-1D X Mark II.
Beginner DSLR Cameras:
EOS 500D, EOS 550D, EOS 600D, EOS 650D, EOS M, EOS 1000D, EOS 1100D.
Canon Lenses and Flashguns:
We also service the current range of Canon EF lenses and flashguns.
Canon Video Cameras:
LEGRIA HF G40, LEGRIA HF R88, LEGRIA HF R86, LEGRIA HF R806 , EOS C300 Mark II, EOS C100, C100 Mark II, XF305, XF205, XF200, XF105, XF100, XA35, XA30 and XC15.
Sending Your Camera
NOTE: Warranty repairs must be accompanied by proof of purchase to validate the warranty.
CPS repairs must be accompanied by proof of CPS membership.(Contact us for information on membership)
- Equipment may be delivered to our Service Centre in person or by delivery service. Monday – Friday 8.30am – 5.00pm (excl. bank holidays in ROI)
- If you are sending your camera to us by post or courier service, please fill in the Repair Service Form and send it with your equipment.
- Remove all batteries and memory cards.
- If you bring your camera equipment to our Service Centre, we will give you a Service Receipt with your repair reference number.
- If you send your equipment using a delivery service, we will email you within 24 hours with confirmation of receipt.
Warranty Repairs
- Upon validation of warranty, warranty repairs are carried out within 7 working days from receipt of equipment (subject to availability of parts).
- If your repair is going to exceed this time frame we will notify you by email before the 7 days are complete.
Non-Warranty Repairs
- Evaluation Fees:
- Evaluation fees apply to faults caused by impact/ water damage: €95 ex VAT @13.5%
- Evaluation charges must be paid at time of receipt of your equipment. The evaluation fee is deductible from the repair charge if you proceed with repair.
- Fee Estimate:
- A qualified technician examines your camera to assess the repair requirement.
- Within 5 working days from receipt of equipment, we will email the quotation for repair to you, requesting authorisation to proceed.
Repair Completion: - Within 5 working days from your quotation acceptance, the repair will be completed, subject to availability of repairs.
- If your repair is going to exceed this time frame we will notify you by email before the 5 days are
complete. - Refusal of estimate – If you decide not to proceed upon receipt of your repair quotation, the equipment will be returned to you unrepaired.
CPS Repairs
Warranty
- Upon validation of CPS membership & warranty, repairs are carried out within 5 working days from receipt of equipment (subject to availability of parts).
Non-warranty
- Within 2 working days from receipt of equipment, we will email the quotation for repair to you, requesting authorisation to proceed.
- CPS repairs are carried out within 3 working days from receipt of equipment (subject to availability of parts).
ISSAV Econocom is a Canon Authorised Professional Service Facility.
Further Information:
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Contact us by telephone on +353 (0)1 4782520.